Articles on: Staff

I am on leave - can I delegate my ACC orders for approval?

At present, there is no feature in Medway Practice to fully delegate all your ACC orders to another person in one step. However, you can still arrange for a colleague to approve your orders while you are away by following these steps:



1. Prepare a list of your ACCs

Before going on leave, compile a list of all the ACCs you are responsible for. Share this list with the colleague who will be covering your approvals.


2. Access orders in Medway Practice

Your colleague should log in and navigate to:

Orders → All Orders


3. Filter orders by ACC

In the search or filter bar:


  • Enter the name of an ACC from your list.
  • Apply the filter to see only orders linked to that ACC.


4. Approve or edit orders

Once filtered, your colleague can:


  • Approve the order
  • Wait for fulfilment
  • Or edit the order as required


5. Repeat for each ACC

They will need to repeat the search and approval process for each ACC on your list.

Updated on: 14/08/2025

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