Account management

• Can I have multiple addresses under the same account?

  Yes. One Medway Practice account can include multiple delivery and billing addresses. This is useful if you manage more than one location. How to add a new address (https://storage.crisp.chat/users/helpdesk/website/-/2/d/f/0/2df0cc7ee3f60000/screenshot-2026-02-12-at-95937fw9km5.png =850x453) Go to the Addresses tab in your account. Click Add new address. Complete the form and submit it. (https://storage.crisp.chat/users/helpdesk/website/-/2/d/f/0/2df0cc7ee3Few readers

• Can I create multiple user accesses for a same account?

  Medway Practice allows you to add multiple users under the same account. This is useful if you want different team members (e.g. doctors, nurses, collectors, or admin staff) to access and use the platform individually while sharing the same clinic account. Where to manage users To create or manage users: Navigate to the User management section from thFew readers

• I can’t log in — what should I do?

  If this is your first time using the platform, you’ll need to create an account first using the sign-up form. All new accounts require approval by our team before access to Medway Practice is granted. If you have already signed up but are unable to log in, please try the following steps: Make sure you are using the individual email address you registered with, not a shared or general practice email address (if different). Double-check that your emFew readers

Registration

• How can I register an account on Medway Practice?

  To register, Practices need to Create an account via the log in page or go directly to https://practice.medway.com.au/register. You will presented three steps. Account Account-1 Account email must be unique toSome readers

• What is Medway Practice?

  Medway Practice is your one-stop platform for all BUs (including Vetnostics) for ordering products and services from the Healius pathology network. We’re consolidating and streamlining our services to give doctors and practices greater convenience, efficiency, and control. Medway PracticeFew readers