What is Courier Express and how to use it?

Courier Express is a faster and more convenient way to request a courier pickup.

To get started, go to the Addresses tab in Medway Practice and either:

• Scan the QR code displayed next to your address, or

• Open the link shown underneath the QR code.

You can then submit a courier request directly from your phone without needing to log in to Medway Practice.

Once your request has been submitted, you can continue to track its status from the same page. When you’re ready to place another request, simply refresh the screen to start a new submission.

Courier Express makes requesting courier pickups quicker, easier, and accessible from anywhere.